About Bitable

Bitable was created to help riders find the right bit for their horse without the expense of purchasing multiple bits that may not be suitable. By offering a simple trial service, riders can test a bit properly and make a confident decision.

Experience You Can Trust

My name is Sharon Rowlands & I have many years of experience riding horses across a variety of disciplines, with my current focus on dressage where I am riding at Level 6.

Alongside my own riding, I have coached at Pony Club for over 12 years and continue to coach riders privately. I also work at Rangiora Equestrian Supplies, where I regularly help riders select equipment for their horses.

Why Bitable?

Through riding, coaching, and working with riders every day, one thing is very clear — every horse is an individual. What works perfectly for one horse may not suit another, and it often takes more than one ride to know if a bit is truly the right fit.

Bitable was created to give riders the opportunity to trial quality bits properly, giving both horse and rider the time they need to decide if a bit is working before committing to purchase.

If you can't see the bit you would like to try or the correct size for your horse, please get in touch as new bits are arriving all the time. 

Once you find the ideal bit I can assist you in finding a retailer that can supply the bit.

Bitable Trial Bit Programme – 14 Days

Bitable provides a 14-day trial service that allows riders to test selected horse bits to determine suitability for their horse. Bitable operates as a bit rental service only and does not sell bits.

All trial bits are supplied as used items and remain the property of Bitable at all times. They are provided solely for trial purposes and must be returned at the end of the trial period. Reasonable use and standard wear during the trial is expected.

Proudly operating in New Zealand

How the Trial Service Works

  • Select a trial bit from the Bitable Trial Collection

  • Add the bit to your cart and complete checkout

  • Pay the bit value as a refundable bond, plus freight

Once dispatched, tracking details will be sent by email.
The 14-day trial period begins on the day the bit is dispatched.

Bond, Rental Fee & Refunds

The full retail value of the trial bit is charged at checkout and held as a bond.

When the bit is returned within the 14-day trial period and in acceptable condition, the bond will be refunded minus the trial rental fee.

Example:

  • Bond paid: $130

  • Trial rental fee: $40

  • Refund processed: $90

Refunds are issued once the bit has been received and inspected.

Trial Responsibilities & Conditions

  • Trial bits must be returned within 14 days of dispatch

  • Bits returned late will incur additional rental charges until received by Bitable

  • Trial bits returned unclean may incur a $25 NZD cleaning fee

  • Customers are responsible for the care and security of the bit during the trial period, including loss or damage

  • If a bit cannot be returned, the bond will be forfeited

Returns & Shipping

  • Return shipping is the responsibility of the customer

  • Trial bits should be returned using a tracked courier or postal service

  • Bitable is not liable for loss or damage once the bit is in return transit

Consumer Rights

Nothing in these terms limits your rights under the Consumer Guarantees Act 1993. Trial bits are supplied as second-hand goods, and guarantees apply as required by New Zealand law for used items.